Have you ever found yourself thinking, "This job just isn’t what I thought it would be?" Maybe you watched your leadership team make a decision that was supposed to help staff–and then you were shocked to see people’s negative reaction. Or, perhaps you were one of the staff members who felt deeply disappointed and confused by those decisions–wondering how these decisions are so misaligned with the organization you thought you were working for. In many cases, these experiences are the result of an invisible, unmet agreement: the psychological contract.